Privacy Policy
Effective date: October 15, 2026
This Privacy Policy explains how Onsite Construction Inc ("we", "us") collects, uses and protects information when you visit our website, request an estimate or choose to receive text messages (SMS) from us. Our contact details are at the bottom of this page. You must be 18 years of age or older to use our SMS service.
Information we collect
When you fill out our contact form or call us, we collect your name, phone number, email address and the details of the project you describe. If you opt in to text messages, we also record your SMS consent choice, the time of your consent and the phone number you provided.
How we use information
We use your information to respond to your request, prepare estimates, schedule and perform work, provide customer care, and, only if you opt in, send text messages about your project or about our services. We do not use your information for any other purpose without your permission.
Text messaging (SMS)
If you check a consent box in the chat widget on our website, Onsite Construction Inc may send you text messages at the number you provided. Non-marketing messages include estimate and appointment reminders, scheduling updates and customer care. Marketing messages include promotions and special offers. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase and the two consent choices are separate. Reply STOP to opt out at any time or reply HELP for help.
Sharing of information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not share your personal information with third parties for their own marketing. We use trusted service providers, such as our scheduling and messaging software, only to operate our business, and they may use your information only to provide those services to us. We may disclose information if required by law.
Security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed to serve you and meet legal or business record requirements.
Your choices
You can stop text messages at any time by replying STOP. You can ask us to access, correct or delete your information by contacting us using the details below.
Age requirement
Our services and SMS program are for adults. You must be 18 years of age or older to use this SMS service. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy and will post the new version on this page with a new effective date. See also our Terms and Conditions.
Contact us
Onsite Construction Inc
1441 Hwy 19E Bypass, Elizabethton, TN 37643
Phone: (423) 895-4848
Email: [email protected]